The Skincare Studio LLC will never, under any circumstances, sell, distribute or rent your name, company name, mailing address, postal code, email address or any other personal or business information you provide to us through our website to any third party, except as may be required by law. We will only use the information you share with us for the purposes of delivering medical services to you, informing you about our procedures, or providing you with other information from The Skincare Studio LLC.
We do not automatically gather any personal information from you, such as your name, phone number, email or address. This information is only obtained if you supply it voluntarily, usually through contacting us via email, phone or registering through a form on our site. Any personal information you do provide is protected under the Federal Privacy Act.
HOW WE USE THE INFORMATION WE COLLECT
We receive and securely store information that you provide to us through our website or other mode (i.e., email or telephone). When you send a question or comment, request information or schedule an appointment with The Skincare Studio LLC, you provide us with certain contact and private, personal information to enable us to understand your needs, provide you with quick service, and contact you to obtain further information or schedule an appointment.
HOW TO UNSUBSCRIBE
We may periodically send you emails containing information that we think you may find relevant using the email address that you have provided. If you no longer wish to receive periodic emails from us, please follow the opt-out instructions located at the bottom of the email. The Skincare Studio LLC complies fully with the CAN-SPAM Act.
HOW TO UTILIZE OUR WEBSITE
The information contained on our website is information to be read for purposes of general interest in the subjects of skincare. Information contained within this site, our blog and periodic emails does not constitute medical advice nor physician representation by The Skincare Studio LLC.
Our site employs industry standard security measures designed to protect against loss, misuse or alteration of information you provide to us via our website. The Skincare Studio LLC is not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal means. We use software that receives and records the Internet Protocol (IP) address of the computer that has contacted our website. We make no attempt to link these addresses with the identity of individuals visiting our site. We do not utilize cookies. A “cookie” is a small data file stored by your web browser on your computer’s hard drive that allows sites to recognize who you are when you arrive at their site by associating the identification numbers in the cookie with other information you have provided and allowing it to retain your preferences for future visits to the website.
The Skincare Studio LLC may include links to external sites on our website to provide you with helpful resources. The inclusion of any link does not imply our endorsement of such external website, its products, advice, services or content offered at such site. If you link to a third-party site from our website, any information you encounter on that site is not subject to this privacy statement. Therefore, you should consult privacy policies of each site you visit.
CHANGES AND QUESTIONS
Please contact us with any questions:
The Skincare Studio
2083 Main Street
Stratford, CT 06615
REFUNDS & RETURN POLICY
Due to the nature of the services provided, we are unable to offer refunds.
We are constantly striving to create an environment founded in excellence, quality, and most importantly – the safety of our clients. For this reason, we cannot accept skin care product returns once your purchase has been completed.
Thank you for visiting and shopping at The Skincare Studio LLC doing business as (“Skincare Studio”, “we”, “us”, or “our”). Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
SHIPMENT PROCESSING TIME
All orders are processed within 2-3 business days. Orders are not shipped or delivered on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
You will receive a Shipment Confirmation email once your order has shipped.
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
We currently do not ship outside the U.S.